Privacy Policy

Your privacy is important to us at our online platform that assists with purchasing digital vignettes for Czech highways and resolving related payment issues. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Data Controller

Our company, with its registered office at Náměstí Svobody 17, 602 00 Brno, Czech Republic, is the data controller responsible for your personal data processed through this service.

Information We Collect

We collect the following categories of personal data when you use our site:

• Identification data: name, address, and contact details necessary to complete the purchase of digital vignettes and resolve payment matters.
• Payment information: data related to payment transactions, processed securely by authorized payment providers.
• Technical data: IP addresses, browser type, device details, and cookies for website functionality and security.
• Communication data: any correspondence or communications you send us regarding your purchase or support requests.

How We Use Your Personal Data

Your personal data is processed for the following purposes:

• To facilitate and complete purchases of digital vignettes on Czech highways.
• To manage payments and handle related inquiries or disputes.
• To comply with legal obligations, including those imposed by toll authorities or governmental agencies.
• To improve the functionality, security, and user experience of our online platform.
• To communicate important information regarding your purchases, updates, or changes in services.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: processing is necessary to perform the contract regarding the purchase of digital vignettes.
• Legal obligation: compliance with applicable laws and regulations.
• Legitimate interests: for security, fraud prevention, and service improvements, provided that such interests do not override your fundamental rights.

Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

• Authorized payment processors facilitating your transactions.
• Public authorities or toll operators as required by law.
• Service providers who support our infrastructure, subject to confidentiality and data protection obligations.

Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes outlined above or as required by law. After this period, data is securely deleted or anonymized.

Your Rights

Under GDPR and related regulations, you have the following rights regarding your personal data:

• Right of access: request confirmation and obtain copies of your data.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request deletion of your data when lawful.
• Right to restriction: limit how your data is processed.
• Right to data portability: receive your data in a structured, commonly used format.
• Right to object: challenge processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, you can withdraw it anytime without affecting the lawfulness of past processing.
• Right to lodge a complaint: you may complain to a supervisory authority if you believe your rights are breached.

Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our site uses cookies and similar technologies to ensure proper functionality and enhance your user experience. You may adjust your browser settings to manage or block cookies; however, some parts of the platform may not function correctly without them.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. We encourage you to review it periodically.

Contact Us

If you have any questions or requests regarding your personal data, please contact our data protection officer via postal mail at:

Phone: +420 543 212345